Terms of service

Leoceanhome Terms of Service

For online purchases through leoceanhome.com

Last Updated: June 8, 2026

Welcome to Leoceanhome. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website, placing an order, creating an account, or using our services, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

Nothing in these Terms limits or excludes any mandatory consumer rights that apply to you under the laws of your country, state, or region of residence.

1. Online Store Terms

You confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our website, products, or services for any illegal, unauthorized, fraudulent, abusive, or harmful purpose. You must not transmit viruses, malware, harmful code, or any material that may damage, interfere with, or disrupt our website or services.

We may refuse service, cancel orders, suspend accounts, or restrict access where we reasonably believe that your use violates these Terms, applicable law, or the rights of others.

2. Product Information

We make reasonable efforts to display accurate product names, descriptions, images, specifications, colors, sizes, prices, stock availability, and shipping information.

Product colors and finishes may vary depending on your screen, device, lighting conditions, and display settings. Measurements are approximate and may vary slightly due to manual measurement or production tolerances.

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed. If a material error affects your order, we will notify you and provide available options where required by law.

3. Pricing and Payment

Prices are displayed in USD unless otherwise stated at checkout. Prices may not include shipping fees, customs duties, import taxes, VAT, sales tax, or other charges unless clearly stated.

We may change prices, promotions, discounts, shipping fees, and product availability at any time. Price changes will not affect orders that have already been accepted and confirmed.

Payment must be completed at checkout using the payment methods available on our website. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers. We do not directly store your full credit card number or full payment credentials.

4. Order Acceptance

After you place an order, you may receive an order confirmation email. This confirms that we have received your order request, but it does not necessarily mean that the order has been accepted.

We may refuse, cancel, or limit an order where permitted by law, including in cases of product unavailability, pricing or product information errors, suspected fraud, payment failure, shipping restrictions, unusual order quantities, suspected resale activity, or violation of these Terms.

If we cancel an order after payment has been made, we will issue a refund to the original payment method, unless otherwise required or permitted by law.

5. Shipping and Delivery

We ship to selected destinations shown at checkout. Shipping times, costs, delivery methods, and available destinations may vary depending on your location, product type, shipping provider, order volume, and customs requirements.

Estimated delivery times are provided for reference only and are not guaranteed unless expressly stated. Delays may occur due to customs clearance, carrier delays, weather, holidays, incorrect addresses, high order volume, supply chain issues, or other circumstances beyond our control.

You are responsible for providing accurate and complete shipping information. We are not responsible for delivery failure, loss, delay, or additional costs caused by incorrect or incomplete shipping details provided by you.

For more details, please review our Shipping Policy.

6. Customs, Duties, and Taxes

For international orders, your purchase may be subject to customs duties, import taxes, VAT, tariffs, brokerage fees, or other charges imposed by your destination country or region.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are your responsibility.

We are not responsible for delays caused by customs authorities, unpaid customs charges, import restrictions, or local delivery requirements.

7. Returns, Refunds, and Exchanges

Return, refund, exchange, and cancellation rights may vary depending on your location and applicable consumer protection laws.

For many customers in the European Union, United Kingdom, and certain other regions, you may have a legal right to cancel an online purchase within 14 days after receiving the goods, subject to legal exceptions.

Returned products must generally be unused, undamaged, and returned with original packaging, tags, accessories, manuals, and proof of purchase, unless the product is faulty, defective, or otherwise protected by applicable law.

Certain products may not be eligible for return due to hygiene, personalization, custom production, final sale status, digital content, safety reasons, or other legally permitted reasons.

For full details, please review our Return and Exchange Policy.

8. Product Warranty and Consumer Guarantees

Some products may include a manufacturer warranty or a limited product warranty where stated on the product page or included with the product.

If you are located in the European Union, United Kingdom, or another region with mandatory consumer protection laws, you may have additional legal rights if a product is faulty, not as described, or not fit for purpose.

Nothing in these Terms excludes or limits statutory rights, legal guarantees, or remedies that cannot be excluded or limited under applicable law.

9. Account Registration

Some parts of our website may allow or require you to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

You agree to provide accurate, current, and complete account information and to update it when necessary.

We may suspend or terminate accounts that contain false information, violate these Terms, or are used for fraudulent or abusive activity.

10. Promotions, Discounts, and Gift Cards

We may offer discount codes, promotional offers, bundles, free shipping offers, gift cards, loyalty rewards, or other promotions from time to time.

Promotions may be subject to additional terms, expiration dates, exclusions, minimum order values, product limitations, regional restrictions, or usage limits.

We may modify, cancel, or refuse promotions at any time where permitted by law. Discount codes cannot be exchanged for cash unless required by applicable law.

11. User Content, Reviews, and Feedback

If you submit reviews, comments, photos, videos, testimonials, feedback, or other content to us or through our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, translate, edit, and distribute such content for business, marketing, and promotional purposes, unless prohibited by applicable law.

You confirm that any content you submit is accurate, lawful, and does not infringe the rights of any third party.

We may remove or edit user content that we consider unlawful, misleading, offensive, abusive, spam, or otherwise inappropriate.

12. Intellectual Property

All website content, including text, images, graphics, product photos, videos, logos, icons, designs, layout, code, brand names, and trademarks, is owned by us or licensed to us.

You may not copy, reproduce, distribute, modify, publish, sell, exploit, or use website content without our prior written permission, except for personal and non-commercial use.

Unauthorized use may violate copyright, trademark, and other applicable laws.

13. Prohibited Uses

You agree not to use our website or services to:

· Violate any applicable law or regulation.

· Infringe our intellectual property rights or the rights of others.

· Submit false, misleading, or fraudulent information.

· Interfere with the security or operation of our website.

· Upload or transmit viruses, malware, or harmful code.

· Collect personal information from other users without permission.

· Engage in spam, phishing, scraping, data mining, or automated extraction.

· Place orders for unauthorized resale, fraud, chargeback abuse, or abusive purposes.

· Harass, abuse, defame, threaten, or discriminate against others.

14. Third-Party Tools and Links

Our website may include third-party tools, apps, payment providers, shipping providers, social media features, analytics tools, advertising tools, or links to third-party websites.

We are not responsible for the content, policies, security, accuracy, availability, or practices of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information. By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, products, and services are provided on an "as is" and "as available" basis.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

Except where required by applicable law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

This section does not affect mandatory consumer rights or legal guarantees that apply to you under local law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, goodwill, or business interruption.

Our total liability for any claim related to your use of our website, products, or services will not exceed the amount you paid for the product or service giving rise to the claim, unless applicable law requires otherwise.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or mandatory consumer rights.

18. Indemnification

You agree to indemnify and hold harmless Leoceanhome, its owners, employees, directors, contractors, service providers, suppliers, and partners from any claim, demand, loss, liability, damage, cost, or expense arising from your violation of these Terms, misuse of our website, fraud, unlawful conduct, or infringement of third-party rights.

19. Force Majeure

We are not responsible for any delay or failure to perform due to events beyond our reasonable control, including natural disasters, extreme weather, war, terrorism, labor disputes, strikes, supply chain disruptions, transportation delays, customs delays, government actions, pandemics, power outages, internet failures, or carrier disruptions.

20. Governing Law

These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your country, state, or region provide otherwise.

If you are a consumer located in the European Union, United Kingdom, United States, or another region with mandatory consumer protection laws, you may also have rights under the mandatory laws of your place of residence.

21. Dispute Resolution

If a dispute arises, please contact us first so we can try to resolve the issue informally.

Nothing in this section prevents consumers from exercising mandatory legal rights or remedies available under the laws of their country, state, or region of residence.

22. Changes to These Terms

We may update or modify these Terms from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.

The updated Terms will take effect when posted on our website, unless otherwise stated. Your continued use of our website after changes are posted means you accept the updated Terms.

23. Termination

We may suspend or terminate your access to our website or services if we believe you have violated these Terms, engaged in fraudulent or abusive behavior, or used our website in a way that may harm us, our customers, or third parties.

Termination does not affect any rights or obligations that arose before termination.

24. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent permitted by law or removed if necessary. The remaining sections will continue to be valid and enforceable.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return and Exchange Policy, Cookie Policy, and any other policies posted on our website, constitute the entire agreement between you and us regarding your use of our website and purchase of our products.